365bd Privacy Policy & Data Protection

1Introduction & Scope

365bd is an international online betting and gaming platform. This privacy policy applies to the 365bd website, mobile app, and all associated services.

By registering, logging in, or using any service on 365bd, you are deemed to have accepted this Privacy Policy. Please read it carefully before creating an account.

365bd follows international data protection guidelines to safeguard user information. We believe transparency and trust are the foundation of a lasting relationship.

2Information We Collect

365bd collects three types of data: information you provide directly, data collected automatically, and information received from third parties.

Information You Provide Directly:

• Full name, date of birth, gender, and nationality.
• Mobile number and email address.
• Home address and postal code.
• National ID (NID) or passport number (for KYC verification).
• Your bKash, Nagad, or Rocket account number.

Automatically Collected Data:

• IP address and device information (model, operating system).
• Browser type and version.
• Login and logout times.
• Activity logs on the platform (bets, deposits, withdrawals).
• Behavioral data collected via cookies and tracking technologies.

3How Your Data Is Used

365bd uses your data only for specific, legitimate purposes. It is never used for any unauthorized or unintended purpose.

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To ensure the smooth operation of betting, payment, and gaming services.
• Ensuring Security: To identify and prevent fraud and unauthorized activity.
• Customer Support: To resolve your complaints and queries promptly.
• Legal Obligations: To meet tax and regulatory compliance requirements.
• Platform Development: To improve service quality through anonymized analytics.
• Promotions & Offers: To send you personalized bonuses and offers, with your consent.

4Data Sharing & Disclosure

365bd respects your privacy. Your information may only be shared with others in the following limited circumstances:

• Payment Processor: Only the necessary information is shared to process bKash, Nagad, and Rocket transactions.
• Legal Authorities: Data may be disclosed to government authorities under a court order or legal obligation.
• Security Investigation: Relevant authorities may be provided with information in the course of fraud or money laundering investigations.
• Technology Partner: Technology providers that operate the platform, all bound by strict confidentiality agreements.

5Security Measures

365bd uses industry-standard security technology to protect your data. Our security framework is multi-layered:

• 256-Bit SSL Encryption: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): Optional OTP verification at login for added security.
• Firewall Protection: Advanced firewalls block all unauthorized access attempts.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Data Backup: Data stored in regular encrypted backups.
• Suspicious Activity Detection: Automated systems detect unusual login activity or transactions.

Please keep in mind that no internet-based service can guarantee 100% security. We encourage you to do your part — use a strong password and never share your login credentials with anyone.

6Cookie Policy

The 365bd website and app use cookies to enhance your experience. Cookies are small data files stored on your device.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To understand which parts of the platform are used most (anonymous data).
• Security Cookies: To detect and prevent fraudulent activity.

7Your Data Rights

365bd gives you full control over your personal data. You have the following rights:

• Right to Access: You can request access to all personal information we hold about you at any time.
• Right to Correct Data: You can update any incorrect or outdated information.
• Right to Erasure: If you close your account, you may request deletion of your data (note that certain information may be retained to meet legal obligations).
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights support@365bd.bestto send us an email.

8Protection of Minors' Data

365bd strictly does not collect or store data from anyone under the age of 18. Our platform is for adults only.

• Age verification is mandatory at the time of registration.
• If it is found that a minor has opened an account, the account will be immediately closed and all associated data will be deleted.
• If parents suspect their child is using 365bd, please contact our support team immediately.

9Data Retention Period

365bd does not retain your data longer than necessary. The general policy is:

• Data for active accounts is retained for as long as the account remains open.
• Transaction records are retained for 5 years after account closure (as required by law).
• KYC documents are retained for up to 3 years after account closure.
• Security logs are retained for 1 year.
• Once marketing consent is withdrawn, processing of that data stops within 30 days.

10Privacy Policy Updates

365bd may update this Privacy Policy when necessary. If any changes are made:

• A clear notice will be posted on the website.
• For significant changes, an SMS will be sent to your registered mobile number.
• The "Last Updated" date at the top of the page will change.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

11Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@365bd.best
• Live Chat: Log in to the platform for direct chat support.
• Response Time: Queries are typically answered within 24–48 hours.